- avoid to generalize the error, post exact what not working like: live view, bracketing, take photo, the camera not connecting
- specify the used operation system (and the service pack if is installed)
- specify the version of application, this information can be found in about window title.
- step by step description, how i can reproduce the error
- the most important attache to the post the log file
- optional, you can attache some screen shot too
The log file can be found by opening setting windows, there is the button for "Locate log file" after pressing this button a explorer windows will be open and the log file will be selected.